Shipping and Delivery Policy
DELIVERY TIMES
Delivery times are estimated, not guaranteed. Every effort will be made to ship as soon as possible.
- Shipping carrier delays may impact delivery time
- Weather delays and other circumstances may impact delivery time
- Deliveries to Alaska, Hawaii and rural areas will take longer
Estimated delivery times after leaving our warehouses:
- 5–7 Business Days
SHIPPING RATES
Shipping Rates will be detailed once your items have been added to your cart and your zip code has been entered. Shipping rates will vary based off the shipping method you choose.
Things to Know:
- We do not ship to Freight Forwarding/Logistic addresses
- Some orders will ship out in multiple packages
- Title and risk of loss pass to you upon Suburban K9 Outfitters tender of product to the shipping carrier
BACKORDERED ITEMS
While we do our best to prevent backorders, they do occasionally happen. The item will be sent as soon as our warehouse receives a new shipment.
If an order has an item on backorder, Suburban K9 Outfitters will charge shipping on the entire merchandise total including the shipping cost for the item on backorder.