House Call Contract
This is a Contract between Suburban K9 Inc. (hereinafter called "Company") and the pet owner named above (hereinafter called "Owner").
Owner agrees to pay the agreed upon rate for in home training sessions.
Owner further agrees to pay all costs and charges for special services requested.
By agreeing to this Contract, Owner certifies to the accuracy of all information given about said pet and that the Company's liability shall in no event exceed the lesser of the current chattel value of a pet of the same species or the sum of $400 per animal.
Owner specifically represents that he or she is the sole owner of the pet, free and clear of all liens and encumbrances.
Owner specifically represents to the Company that the pet has not been exposed to rabies, distemper, parvo virus, or other contagious diseases within the previous thirty day period.
An inherent risk of exposure to COVID-19 exists when meeting with people who are outside of your immediate contact circle. COVID-19 is a contagious disease that can lead to severe illness and death. By having an appointment with the Company or participating in any of training activities, Owner agrees they are voluntarily assuming all risks related to exposure to COVID-19.
Owner specifically represents that free and adequate parking will be provided to the Company trainer for any and all appointments.
Cancelled/Rescheduled Lessons. Company trainers are busy and generally have a waitlist for their services. Any lesson cancelled or rescheduled by Owner within less than 48 hours of the scheduled appointment time shall be considered forfeited.
Refunds: Owner may request a refund of any in home training package within the first thirty days after the first session. The refund is limited to unused sessions. No refund will be issued for sessions actually performed by the trainer. Owner is not entitled to a refund if more than thirty days have passed since their initial training session with the Company.
All packages expire after one year. This includes all house call packages (including the One Year Program). Packages are non-transferable. Please note that if purchasing a One Year Program, the One Year Program consists of 30 lessons that are standardly spaced out over roughly a one year period. If lessons are moved closer together the program may not cover a one year period.
Owner understands and acknowledges that dogs are animals and as such they always pose a risk of injury to property, other animals and humans. Even after training a dog may still show aggression and could injure or kill another animal or human. A dog may show no aggression for days, months or years and may suddenly act in an aggressive manner. As such, the Company offers NO WARRANTIES EXPRESS OR IMPLIED IN REGARDS TO YOUR DOG’S BEHAVIOR WHEN YOUR DOG IS NOT PHYSICALLY UNDER THE CONTROL OF AN EMPLOYEE OF THE COMPANY. UNDER NO CIRCUMSTANCE SHALL THE COMPANY BE LIABLE FOR PROPERTY DAMAGE, ECONOMIC LOSS, OR ANY DIRECT, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES SUSTAINED BY ACTIONS OF YOU OR YOUR DOG.
This Contract shall be interpreted under the laws of the State of Illinois, excluding any choice of law rules that may direct the application of the laws of another jurisdiction. Any legal action, suit or proceeding brought by a party that in any way arises out of this Contract must be litigated exclusively in the United States District Court for the Northern District of Illinois or the Circuit Court of the County of Kane, IL.
Owner agrees to reimburse the Company for reasonable costs, attorney's fees and the cost of litigation in enforcing this Contract.
This Contract contains the entire agreement between the parties. It supersedes all previous negotiations, commitments, statements, and representations, whether written or oral, pertaining thereto. All terms and conditions of this Contract shall be binding on the heirs, administrators, personal representatives and assignees of Owner and the Company.
Board and Train Contract
This is a Contract between Suburban K-9 Inc. (hereinafter called "Company") and the pet owner named above (hereinafter called "Owner").
Owner agrees to pay the agreed upon rate for the board and train and all charges incurred by Owner shall be payable upon drop off of pet.
Owner further agrees to pay all costs and charges for special services requested.
By agreeing to this Contract and leaving his pet with the Company, Owner certifies to the accuracy of all information given about said pet and that the Company's liability shall in no event exceed the lesser of the current chattel value of a pet of the same species or the sum of $400 per animal boarded.
Owner specifically represents that he or she is the sole owner of the pet, free and clear of all liens and encumbrances.
Owner specifically represents to the Company that the pet has not been exposed to rabies, distemper, parvo virus, or other contagious diseases within a thirty day period prior to boarding.
An inherent risk of exposure to COVID-19 exists when meeting with people who are outside of your immediate contact circle. COVID-19 is a contagious disease that can lead to severe illness and death. By having an appointment with the Company or participating in any of training activities, Owner agrees they are voluntarily assuming all risks related to exposure to COVID-19.
Owner specifically represents that free and adequate parking will be provided to the Company trainer for any and all appointments.
If the pet becomes ill or if the state of the pet's health otherwise requires professional attention, the Company, in its sole discretion, may engage the services of a veterinarian or administer medicine or give other requisite attention to the pet, and the expenses thereof shall be paid by Owner.
If this Contract is terminated prior to the start of the board and train, then a refund of Owner's deposit MAY be issued based upon our refund policy. If the Owner cancels a board and train more than two weeks from the date the board and train is scheduled to commence, then the full deposit will be refunded minus a $150 service fee. If the Owner cancels the board and train less than two weeks from the date the board and train is scheduled to commence but more than 72 hours from the actual pick up time then half of the deposit will be refunded. If the Owner cancels the board and train less than 72 hours from the pick up time then no refund will be issued.
For 2 Week, 3 Week and Board and Train Plus Packages the Company offers a money back guarantee within thirty days of the go-home session of your initial board and train assuming the following conditions are met. You must participate in the go-home session and two follow up lessons with your trainer in the first thirty days after your dog comes home. You also must put in a good faith effort after your dog comes home and follow the trainer’s recommendations. The refund is for the training portion of your dog’s stay. A boarding fee of $75 per day per dog will be assessed. We do not offer a money back guarantee on any board and trains less than 2 weeks or greater than 3 weeks. This includes 1 week board and trains and any stays of 1-13 days.
Any follow up lessons cancelled with less than 48 hours notice will be considered forfeited and removed from your account. All follow ups and lessons expire one year from the date of purchase.
Owner understands and acknowledges that dogs are animals and as such they always pose a risk of injury to property, other animals and humans. Even after training a dog may still show aggression and could injure or kill another animal or human. A dog may show no aggression for days, months or years and may suddenly act in an aggressive manner. As such, the Company offers NO WARRANTIES EXPRESS OR IMPLIED IN REGARDS TO YOUR DOG’S BEHAVIOR WHEN YOUR DOG IS NOT PHYSICALLY UNDER THE CONTROL OF AN EMPLOYEE OF THE COMPANY. UNDER NO CIRCUMSTANCE SHALL THE COMPANY BE LIABLE FOR PROPERTY DAMAGE, ECONOMIC LOSS, OR ANY DIRECT, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES SUSTAINED BY ACTIONS OF YOU OR YOUR DOG.
This Contract shall be interpreted under the laws of the State of Illinois, excluding any choice of law rules that may direct the application of the laws of another jurisdiction. Any legal action, suit or proceeding brought by a party that in any way arises out of this Contract must be litigated exclusively in the United States District Court for the Northern District of Illinois or the Circuit Court of the County of Kane, IL.
Owner agrees to reimburse the Company for reasonable costs, attorney's fees and the cost of litigation in enforcing this Contract.
This Contract contains the entire agreement between the parties. It supersedes all previous negotiations, commitments, statements, and representations, whether written or oral, pertaining thereto. All terms and conditions of this Contract shall be binding on the heirs, administrators, personal representatives and assignees of Owner and the Company.
Cancellation Policy
Our Board and Train service is a popular program with limited space available. Your Board and Train deposit holds your spot for training services during the dates agreed upon. If cancelling a board and train, for any reason, the following will occur:
If you cancel a board and train more than two weeks from the date the board and train is scheduled to commence, your full deposit will be refunded minus a $150 service fee.
If you cancel the board and train less than two weeks from the date the board and train is scheduled to commence but more than 72 hours from the actual pick up time then half of the deposit will be refunded.
If you cancel the board and train less than 72 hours from the pick up time then no refund will be issued.
Any follow up lessons cancelled with less than 48 hours notice will be considered forfeited and removed from your account.